Terms and Conditions

Natural For Pets is an online directory of New Zealand businesses, retailers, suppliers and holistic treatment providers of natural products or services for dogs, cats and horses. These terms and conditions are intended to help keep Natural For Pets a safe place for providers and users.

1.0 Acceptance of terms and conditions: The terms and conditions are the terms on which Natural For Pets offers you directory services. By joining the directory of Natural For Pets you are deemed to acknowledge that you have read and accepted these terms.

1.1 Amendment of terms and conditions: These terms and conditions may be amended in whole or in part by Natural For Pets from time to time. Amendments will be effective immediately upon posting of the amended terms and conditions on this Website. You are responsible for ensuring you are familiar with the latest terms and conditions. Your continued use of the directory services represents your agreement to be bound by the terms and conditions as amended and that you have familiarised yourself with these terms and conditions.

1.2 Terminology: In these terms and conditions, the following expressions have the meanings set out: 

‘Natural For Pets’ means all Natural For Pets domains, websites and social media sites

‘provider’ is the business or person whose profile is advertising a product or service on the Natural For Pets directory

‘transaction’ is any form of interaction between a directory user and a provider whether for consideration or not

‘listing’ is your business profile including logo

'we', 'us' and 'our' are a reference to Natural For Pets Limited; 

'you' and 'your' are a reference to you; 

'Website' means any Natural For Pets website through which the products or services are offered; 

“Natural product(s)’, means products made with natural ingredients, not produced synthetically, not genetically engineered.

2.0  The services: Natural For Pets provides a venue for providers who want to advertise their natural products or services. Natural For Pets does not take any part in the sale of products or services other than by providing our Website as a venue for providers. Natural For Pets does not act as agent for either party and does not participate in any transaction between you and directory users.

2.1 At your own risk: Transactions and all other contact between you and directory users are conducted entirely at your own risk. You agree that Natural For Pets takes no responsibility or liability for any misconduct of any of its users or providers. Natural For Pets gives no undertakings, representations, or warranties in relation to products or services listed on the Website, or Social Media sites including: 

a.  as to the content, safety, description, worthiness, quality, or legality of the products services that are listed on the Website;

b.  as to the accuracy or truth of listings;

c.  will meet your requirements or expectations and in fact be provided; or

d.  about the ability of providers to complete a transaction or service

2.2 Disclaimer: You expressly understand and agree that: 

a.  Natural For Pets does not warrant that i) the services provided will be uninterrupted, timely, secure, or error free, or ii) that any information (including feedback) provided on the Website is error-free or reliable; 

b.  The placement of such advertisements on the Website does not constitute Natural For Pets’s recommendation or endorsement of the advertised product or service. Each advertiser is solely responsible for any representation made in connection with its advertisement. 

2.3 Liability: You agree that, to the maximum extent permitted by law, any and all liability and responsibility of Natural For Pets to you or any other person under or in connection with these terms and conditions, or in connection with the services, this Website, another provider's acts or omissions, or your use of or inability to use, the services or this Website, is excluded regardless of whether such liability arises in contract, tort (including negligence), equity, breach of statutory duty or otherwise. Natural For Pets’s liability and responsibility is excluded in respect of any and all loss or damage, whether direct or indirect, including, without limitation, loss of profits, loss of data, loss of business or anticipated savings, general and special damages, and consequential and incidental loss. 

2.4 Indemnity: You agree to release, indemnify and keep indemnified us from and against all actions, claims, costs (including legal costs and expenses), losses, proceedings, damages, liabilities, or demands suffered or incurred by us to any person arising out of or in connection with your failure to comply with these terms and conditions, your failure to complete a transaction,  your sale or attempted sale of an item prohibited under clause 4.2, or arising out of any content or item you submit, post, transmit, or make available through the Directory. 

2.5 Breach: Without limiting any other rights and remedies available to Natural For Pets, Natural For Pets may limit your activities on the Website, remove postings or listings, warn other providers of your actions, issue a warning to you, suspend or terminate your listing, or refuse to provide our Services to you if you breach these terms and conditions or where Natural For Pets considers it appropriate. 




3.1 Becoming a Provider:  You may only register as a provider if you can form a legally binding contract that is enforceable against you. For example, you must be 18 years of age or older.


3.2 Accurate Information: You warrant that you have provided complete, accurate and current information when registering as a provider via the registration form. You must notify Natural For Pets of any changes to your  information held by Natural For Pets to ensure it is kept current at all times. Natural For Pets may phone or mail you to verify these details. 


3.3 Additional Listings: New categories may be added as demand dictates. It is your responsibility to request further listings or new categories.

3.4 Listing made live: Listing(s) will be made ‘live’ on the directory once payment is received.


3.5 Payment: The annual directory listing invoice will be sent via email.  Payment is due within 7 days of invoice.

3.6 Listing Fee: Listings on Natural For Pets is an annual fee from the date payment is received.  The fee is as stated on the website.  Natural For Pets may change the Listing Fee at their discretion.  A business or service provider may list in more than one category for the one fee.

3.7 Length of listing: Listings are annual from the date payment is received.

3.8 Termination of listing: Natural For Pets reserves the right to decline to list or to terminate your listing without entering into further discussions with you. Without limiting the foregoing, Natural For Pets may terminate your listing if a serious complaint or multiple complaints are received about you, if you breach these terms and conditions, or if we, at our sole discretion, deem your behaviour to be unacceptable. 

3.9 Emails: Natural For Pets may send you emails relating to your listing, other activities on the Website, and for promoting and marketing opportunities


4.1 General 

a.  All listings or communications made through Natural For Pets shall be made in good faith. 

b.  You must not damage, interfere with or harm the Website or Services, or any network, or system underlying or connected to them, or attempt to do so. 

c. You may not use a robot, spider, scraper or other unauthorised automated means to access the Website or information featured on it for any purpose. 

4.2 Your obligations as a Product or Service Provider

a.  Product or Service providers must be located in New Zealand.

b.  You will only request listing placements for products that are ‘natural’ and or services that are holistic or considered alternative.

c.  You will only request listing placements that are accurate, current and complete. 

d.  You will only request listing placements for products or services that you provide. You will not list products or services that you are not legally entitled to provide. You must not list anything that is illegal, offensive (including anything of a defamatory, pornographic, or racially or ethnically objectionable nature), stolen, or unsafe, anything which infringes copyright or other intellectual property rights to complete the transaction, or violates any law. You are responsible for ensuring that any listing by you does not breach this cause

e.  You agree that Natural For Pets may disclose your personal information, including your name and contact details, to the relevant authorities, parties and/or the applicable intellectual property right holders (or their representatives) if we consider that you are in breach of this agreement at any time. 

f.  You must not use the Services or the Website to sell services that are of a speculative nature including, but not limited to, pyramid, surf-for-free, or similar schemes.  

g.  Natural For Pets reserves the right to remove any listing that it deems unsuitable or in breach of the terms and conditions.


5.1 System Integrity: Natural For Pets will use its reasonable endeavours to ensure the availability of the Website and Services, subject to any downtime required for maintenance. However, Natural For Pets takes no responsibility for any system unavailability, or for any loss that is incurred as a result of Website or Services being unavailable. Further, Natural For Pets assumes no responsibility for the corruption of any data or information held by Natural For Pets. 

5.2 Resolution of disputes: As Natural For Pets is not a party to any transaction between you and directory users, you agree not to involve, or attempt to involve, Natural For Pets in any dispute or in the resolution of disputes that arise between you and directory users as a result of the Products or Services provided.


5.3 Force Majeure: Without prejudice to clause 2.2(a), Natural For Pets has no liability for any lack of performance, unavailability or failure of the Products or Services or the Website, or for any failure of Natural For Pets to comply with these terms and conditions where the same arises from any cause reasonably beyond the control of Natural For Pets. 

5.4 No Waiver: If we do not exercise or enforce any right available to us under these terms and conditions, it does not constitute a waiver of those rights. 

5.5 Partial Invalidity: If any provision of these terms and conditions becomes or is held to be invalid, unenforceable or illegal for any reason, and in any respect, that provision shall be severed from the remaining terms and conditions, which shall continue in full force and effect. 

5.6 Governing Law: These terms and conditions are governed by the laws of New Zealand. You submit to the non-exclusive jurisdiction of the Courts of New Zealand.


5.7 Entire agreement: These terms and conditions supersede all previous conditions, understandings, commitments, agreements and representations whatsoever whether oral or written, and constitutes the entire agreement, between the parties, relating to the subject matter of these terms and conditions. 

5.8 Privacy: Natural For Pets collects personal information about you through your use of the Services and the Website, including: 

a. your listing details; and 

b. information relating to your use of the Website and the content you access.


You agree that Natural For Pets may use this personal information to assist us to provide the Services to you, for internal research purposes, to verify your identity, to enforce or apply our terms and conditions, to protect the rights, property, or safety of Natural For Pets, our providers, or others, for promoting and marketing other Natural For Pets products and Services to you, and for any other use that you authorise.

We will not sell or allow third parties to access your personal information without your consent. We release account and other personal information only when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Natural For Pets, our providers, or others. Government agencies with statutory roles enabling them to request information from us include but are not restricted to the Police, Inland Revenue Department. You may contact Natural For Pets to ask whether information has been provided to government agencies. 

These terms and conditions were last updated 25/03/17